Datenschutzerklärung

Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes how CoolRoomz (“CoolRoomz”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from coolroomz.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information you provide to us directly, information collected automatically, and information from third parties.

Information you provide: name, billing and shipping address, email address, phone number, and payment information when you place an order, create an account, or contact us.
Information collected automatically: device information, IP address, browser type, pages viewed, and interactions with the Site, collected through cookies and similar technologies.
Information from third parties: data from our service providers such as payment processors, shipping carriers, and analytics and advertising partners.

2. How We Use Your Information

Process, fulfil, and deliver your orders and provide customer support;
Communicate with you regarding your order, account, and requests;
Send marketing communications where permitted by law and in line with your preferences;
Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;
Improve, personalize, and analyze our Services.

3. Cookies

We use cookies and similar tracking technologies to operate and improve the Site, remember your preferences, and measure the performance of our marketing. You can control cookies through your browser settings; disabling cookies may affect certain features of the Site.

4. How We Share Your Information

Service providers who perform services on our behalf, including our e-commerce platform (Shopify), payment processors, order-fulfilment and shipping partners, and email or communication providers;
Analytics and advertising partners, such as Meta and Google, to help us measure and deliver relevant advertising;
Legal and safety recipients where required to comply with applicable law, legal process, or to protect our rights, property, or safety and that of others.

We do not sell your personal information for money.

5. International Transfers

Your personal information may be processed, stored, and transferred to countries other than the one in which you reside. Where required, we take steps to ensure appropriate safeguards are in place to protect your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements.

7. Your Rights

Depending on where you live, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of the European Economic Area, the United Kingdom, and California may have additional rights under the GDPR, UK GDPR, and CCPA/CPRA respectively. To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable law.

8. Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

9. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be indicated by a revised “Last updated” date and will be effective as soon as it is accessible.